Privacy Policy

Last Updated: March 20, 2025

 

This document is an electronic record in terms of the Information Technology Act, 2000 and rules thereunder as applicable, and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

 

PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY ACCESSING OR USING OUR WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND TO ALL THE TERMS OF THIS PRIVACY POLICY AND OUR WEBSITE TERMS OF USE AND ANY OTHER TERMS AND CONDITIONS ON THE WEBSITE. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, EXIT THIS PAGE AND DO NOT ACCESS OR USE THE WEBSITE.

 

This Privacy Policy (“Privacy Policy”) governs the use of information by House of Anantaa, a sole proprietorship, having its registered office at Vasant Vihar (hereinafter referred to as “House of Anantaa,” “we” or “us”), that is obtained through the use of its website https://houseofanantaa.com (the “Website”) by the users (“User” or “you”).

 

Introduction

 

At House of Anantaa (“we,” “us,” “our”), your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website [Insert Website URL]. By accessing or using the Website, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.

 

  1. Information We Collect

We may collect the following types of information from you:

  • Personal Information: Name, email address, shipping and billing address, phone number, payment details, and any additional information you provide during account registration or purchase.

  • Account Information: Username, password, and preferences when you register for an account.

  • Transaction Information: Purchase details, order history, payment method, and any associated billing or shipping details.

  • Technical Information: IP address, device information, browser type, operating system, browsing behavior, geographical location, and referral source.

  • Communications: Information you provide when contacting customer support, submitting inquiries, participating in surveys, or subscribing to newsletters.

  • Cookies and Tracking Technologies: Usage data collected through cookies, web beacons, and other similar technologies to enhance website functionality and analyze user behavior.

 

  1. How We Use Your Information

We use the information collected for purposes including:

  • Order Processing: To process, fulfill, and manage your orders, including shipping and delivery.

  • Account Management: To create and maintain your account, provide account support, and enhance account security.

  • Personalization: To tailor content, product recommendations, and promotions based on your preferences.

  • Marketing and Promotions: To send personalized promotional emails, newsletters, special offers, and updates about new products or services.

  • Customer Support: To respond to inquiries, resolve complaints, and improve customer satisfaction.

  • Website Analytics: To analyze user activity, monitor traffic patterns, improve website functionality, and optimize user experience.

  • Fraud Prevention: To detect and mitigate unauthorized access, fraudulent transactions, and other security threats.

  • Legal Compliance: To comply with applicable legal obligations, resolve disputes, and enforce agreements.

 

  1. Sharing Your Information

We do not sell your personal information. However, we may share your information with trusted third parties, such as:

  • Service Providers: Payment processors, shipping companies, IT support providers, and marketing agencies assisting us in delivering our services.

  • Legal Authorities: Government or regulatory entities when required by law, legal process, or to protect our legal rights.

  • Business Transfers: In case of mergers, acquisitions, or asset sales, your information may be transferred to the acquiring entity.

  • Affiliates: Other entities within our corporate group for shared services and business optimization.

  • With Your Consent: When you explicitly authorize sharing for specific purposes.

 

  1. Cookies

A cookie consists of information sent by a web server to a web browser and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the webserver to identify and track the web browser.

On the Website, we may employ both "session" cookies and "permanent" cookies. Session cookies will be used to keep track of you while you visit the website. When you close your browser, session cookies are erased from your machine. We will use persistent cookies to recognize you when you visit our website. Persistent cookies will stay on your computer until you delete them or they reach their expiration date.

Cookies may be used whether you choose to register with us or not. Third party vendors such as www.google.com (“Google”) may use cookies to serve ads based on your visits to this Website. You may visit the website of the third party and choose to opt out of the use of cookies for interest-based advertising, if the third party offers such an option. You may choose to opt-out of the DoubleClick cookie that Google and its partners use for interest-based advertising by visiting Ads Settings.

We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Website and you may be required to re-enter your password more frequently during a session.

 

  1. Security Measures

We are committed to protecting your personal information through:

  • Encryption: Secure data storage and encrypted transmission of sensitive information.

  • Access Controls: Restricting access to personal data to authorized personnel only.

  • Regular Audits: Conducting routine security assessments to identify and address vulnerabilities.

  • Incident Response: Implementing procedures to respond to data breaches or security incidents promptly.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, "perfect security" does not exist on the Internet. You therefore agree that any security breaches beyond the control of our standard security procedures are at your sole risk and discretion. 

 

  1. Disclosures

We may disclose information about you to any of our employees, officers, agents, suppliers, or subcontractors insofar as reasonably necessary for the purposes set out in this privacy policy. In addition, we may disclose your personal information:

  1. To the extent that we are required to do so by law;

  2. In connection with any legal proceedings or prospective legal proceedings;

  3. In order to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

  4. To the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling; and

  5. To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this privacy policy, we will not provide your information to third parties.

 

  1. Retention of Information

We retain personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy.

  • Comply with legal, tax, and regulatory obligations.

  • Resolve disputes and enforce our agreements.

Once retention is no longer required, we securely delete or anonymize your information.

 

  1. Links to Third-Party Websites

Our Website may include links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before providing personal information.

 

  1. Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updated versions will be posted on this page, with the effective date clearly indicated. Significant updates may be communicated via email or website notifications.

 

  1. Grievance Officer

For questions, concerns, or complaints about this Privacy Policy or our data practices, please contact our Grievance Officer:

Name: Sonakshi Gupta
Designation: Grievance Officer
Email: customerservice@houseofanantaa.com

Phone: +91 9220260111
Address: Vasant Vihar, New Delhi

 

  1. Governing Law

This Privacy Policy and any disputes arising from it shall be governed by the laws of India. All claims shall be exclusively resolved in the courts of New Delhi, India.

  1. Contact Us

If you have questions or require additional information about this Privacy Policy, please contact us:

Email: customerservice@houseofanantaa.com

We value your privacy and are committed to ensuring transparency and control over how your personal information is handled.

 

  1. Disclaimer

We cannot ensure that all your private communications and other personal information will never be disclosed in ways not otherwise described in this Privacy Policy. Therefore, although we are committed to protecting your privacy, we do not promise, and you should not expect, that your personal information will always remain private. As a user of the Website, you understand and agree that you assume all responsibility and risk for your use of the Website, the internet generally, and the documents you post or access and for your conduct on and off the Website.